Managed Detection & Response

CyberShield 365

A managed security-operations engagement built around Microsoft Sentinel, governed workflows, and a coverage model agreed for the organisation. Exact responsibilities, service windows, and response expectations are established through written scope rather than assumed here.

Commercial model

Scoped

To environment and coverage requirements

Review Engagement

Scoped

Coverage model

Coverage windows and escalation paths are agreed before service commencement.

Defined

Incident priorities

Response expectations follow documented severity and decision criteria.

Measured

Operational signal

Reporting is based on the telemetry and service measures available in scope.

Governed

Continuous improvement

Tuning decisions are reviewed, evidenced, and prioritised.

What's Included

Governed SOC Operating Model

Monitoring roles, coverage windows, handoffs, and escalation paths are defined in the agreed service scope.

Threat Hunting

Hypothesis-led hunting can be scoped around available telemetry and relevant threat patterns.

Incident Prioritisation

Priority definitions and response expectations are documented for the agreed engagement.

Accountable Delivery

Named ownership and review checkpoints are established during service design.

Sentinel Workspace Operations

Tuning and operational improvement can be included where the workspace is in scope.

Playbook Engineering

Automation is designed, tested, and approved against defined containment decisions.

Threat Briefings

Relevant threat context can be incorporated into the agreed reporting cadence.

Security Posture Review

Structured reviews connect operational observations with prioritised improvement decisions.

Deliverables

  • Operational reporting with agreed metrics and trends
  • Threat intelligence digest at the agreed cadence
  • Incident reporting aligned to agreed severity and reporting criteria
  • Executive security briefings at the agreed cadence
  • MITRE ATT&CK coverage view where relevant to scope
  • Threat landscape assessment where included in scope

Technologies

Microsoft SentinelMicrosoft Defender for EndpointMicrosoft Defender for IdentityMicrosoft Defender XDRKQL (Kusto Query Language)Azure Logic Apps (SOAR)

Ready to enhance your security operations?

Request a scope call and we will assess your environment before proposing a tailored engagement.